1. SCOPE OF APPLICATION / CONTRACTUAL PARTNERS
These terms and conditions only apply to distance contracts between your contractual partner, Heinz Bauer Manufakt GmbH, Robert Scott Str. 3, 72768 Reutlingen (hereinafter: Heinz Bauer Manufakt), and end customers for the deliveries of goods both nationally and internationally.
2. CONCLUSION OF CONTRACT / DELIVERY
The contract is concluded in German. The purchase contract is concluded when we accept your order or by the notification of delivery.
3. RIGHT OF WITHDRAWAL
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Heinz Bauer Manufakt GmbH, Robert Scott Str. 3, 72768 Reutlingen, Tel.: 07121/620626, Fax.: 07121/621557, E-Mail: firstname.lastname@example.org) by means of a clear declaration (e.B. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model revocation form for this, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
CONSEQUENCES OF REVOCATION
If you revoke this contract, we will have to refund to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For repayment, we use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have recovered the goods or until you have provided proof that you have returned the goods, whichever is the earlier. You ma have to pay for a possible loss of value of the goods if this loss of value is due to a handling of them that is not necessary due to the nature, characteristics and functioning of the goods.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods.
You may have to pay for a possible loss of value of the goods if this loss of value is due to a handling of them that is not necessary due to the nature, characteristics and functioning of the goods.
End of the cancellation policy
EXCLUSION OR PREMATURE EXPIRY OF THE RIGHT OF WITHDRAWAL
THE RIGHT OF WITHDRAWAL DOES NOT EXIST FOR CONTRACTS
- the supply of goods which are not prefabricated and the manufacture of which is based on an individual choice or destination by the consumer or which are clearly tailored to personal needs;
- the supply of goods which can spoil quickly or whose expiry date would be quickly exceeded;
- the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, magazines or illustrated magazines, with the exception of subscription contracts,
THE RIGHT OF WITHDRAWAL EXPIRES PREMATURELY IN THE CASE OF CONTRACTS
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
- the supply of goods where, by reason of their nature, they have been inseparably mixed with other goods after delivery,
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
4. TERMS OF PAYMENT, PRICES AND COSTS
In case of payment by credit card, the invoice amount will be debited immediately from your credit card account. We accept credit cards from MasterCard, American Express, Discover Card, Visa as well as payments through PayPal. Please note that when paying outside of Germany, this can only be done by credit card or PayPal. In the case of a payment by direct debit, the invoice amount will be debited immediately from your account, unless otherwise agreed. All prices indicated in these terms and conditions as well as in our online shop are inclusive of the applicable VAT. For the dispatch of the ordered goods, shipping costs apply. Details on shipping costs can be found here.
5. VALIDITY OF PRICES
The prices quoted in the online shop include VAT. The currency applicable to heinzbauer.com is the euro.
The statutory warranty provisions apply. Excluded from the warranty are damages that are due to natural wear, improper use, external influence and lack of or incorrect care. Information on liability for defects: The statutory liability for defects applies.
Heinz Bauer Manufakt is liable in cases of intent or gross negligence on the part of the seller or a representative or vicarious agent in accordance with the statutory provisions. Heinz Bauer Manufakt is only liable under the Product Liability Act, because of injury to life, limb or health or because of the culpable violation of essential contractual obligations, or insofar as Heinz Bauer Manufakt has fraudulently concealed the defect or assumed a guarantee for the quality of the goods. However, the claim for damages for the violation of essential contractual obligations is limited to the foreseeable damage typical of the contract, unless at the same time another case of mandatory liability according to sentences 1 or 2 is given.
The provisions of the preceding paragraph apply to all claims for damages (in particular for damages in addition to performance and damages instead of performance), regardless of the legal reason, in particular due to defects, the breach of obligations arising from the obligation or from tort. It also applies to the right to compensation for futile expenses.
8. DATA PROTECTION
Your data will be used and processed exclusively within the framework of the applicable data protection laws. Further information on "Data Protection" and "Security" can be found here. After submitting your order, you will receive a confirmation email about the receipt of your order.
9. RETENTION OF TITLE
Until full payment, the goods remain our property.
10. INFORMATION ON THE RETURN OF PACKAGING
In accordance with the provisions of the Packaging Ordinance, we are obliged to take back packaging of our products that does not bear the mark of a system of nationwide disposal (such as the "Green Dot" of dual system Deutschland AG or the "RESY" symbol) and to ensure its reuse or disposal. For further clarification of the return, please contact us for such products - Heinz Bauer Manufakt, Robert Scott Str. 3, 72768 Reutlingen, Phone 07121.620626.